Privacy Policy
Welcome to TopUpGalaxies (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit [topupgalaxies.com] or purchase our digital products and services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect two types of information:
a. Personal Information
When you make a purchase or create an account, we may collect:
- Full name
- Email address
- Billing address (if required for payment)
- Payment details (processed securely via third-party gateways)
We never store full credit card or payment information on our servers.
b. Non-Personal Information
Automatically collected data may include:
- Browser type and version
- Device information
- IP address and approximate location
- Pages visited and interaction data
This information helps us improve user experience and website performance.
2. How We Use Your Information
We use your data to:
- Process and deliver digital products
- Send order confirmations and download links
- Provide customer support
- Improve website functionality and content
- Notify you about updates, promotions, or service changes
We do not sell, rent, or trade your personal data to third parties.
3. Payment Processing
Payments are handled through secure third-party payment processors (such as PayPal or Stripe).
These services comply with strict data protection standards (PCI-DSS) and handle your payment details independently.
TopUpGalaxies does not have access to or store full payment information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tools to:
- Recognize returning visitors
- Save your preferences (such as login or cart details)
- Analyze website performance and traffic
You can disable cookies through your browser settings, but some website features may not function properly without them.
5. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders and provide support
- Comply with legal obligations
- Resolve disputes or enforce our agreements
You may request deletion of your personal data at any time (see Section 9).
6. Data Protection and Security
We take security seriously.
All transactions and stored data are protected using:
- SSL (Secure Socket Layer) encryption
- Firewall and malware protection
- Secure storage with limited staff access
While no system is 100% secure, we continuously monitor and improve our protections.
7. Sharing of Information
We may share limited data with:
- Payment processors (for billing and refunds)
- Email service providers (for order confirmations or newsletters)
- Analytics tools (for site performance monitoring)
We never share your information with third parties for advertising or resale.
8. Your Rights
You have the right to:
- Access and review your stored data
- Request correction or deletion of personal information
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, contact cs@topupgalaxies.com with your request.
9. Data Deletion Requests
If you wish to delete your account or personal data:
- Email cs@topupgalaxies.com with the subject line “Data Deletion Request.”
- Provide the email address linked to your account.
We will process your request within 5–7 business days unless legally required to retain some data.
10. Emails and Communications
By creating an account or making a purchase, you may receive:
- Order confirmations and receipts
- Product access or update notifications
- Occasional marketing or promotional emails (optional)
You can unsubscribe from promotional messages at any time using the “unsubscribe” link or by contacting us directly.
11. Children’s Privacy
Our website and products are not directed to children under 13 years old.
We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data immediately.
12. Third-Party Links
Our website may contain links to other sites.
We are not responsible for the privacy practices or content of third-party websites. Please review their policies before providing personal information.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The updated version will always be posted here with the new “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us:
📧 Email: cs@topupgalaxies.com
🌐 Website: [topupgalaxies.com]
